Returns & Exchanges
At ELECTRO CASES, we want you to be completely satisfied with your purchase. If your case or electronic accessory doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the item in its original packaging with all included accessories and ensure it is securely sealed to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing